Do you want to know what Google’s reCAPTCHA pricing looks like? Then you also need to know what features you get from Google for your money. Because the reCAPTCHA pricing model and the associated services are being critically scrutinized by website owners and programmers. 

If you are looking for an alternative to reCAPTCHA to reduce prices and improve user privacy, then Friendly Captcha is the solution. With Friendly Captcha, users don’t have to mark bicycles or traffic lights on images and no cookies are set; at the same time, Friendly Captcha protects your data and makes your website secure. 

In the following article, we compare the enterprise offerings of reCAPTCHA and Friendly Captcha.

What is reCAPTCHA Enterprise? 

I’m not a robot – everyone has come into contact with reCAPTCHA at some point. In recent years, Google has become the top dog when it comes to bot protection. Using a checkbox or an image recognition task, the user is supposed to take action directly on the website to verify their human identity. According to Google, this process runs invisibly in the background in the paid Enterprise version. However, as soon as the system classifies the user as suspicious, the user must also complete an image recognition task. Unfortunately, this can happen very often. 

reCAPTCHA Enterprise Pricing – a sample calculation 

A critical review of various Captcha tools and the prices of reCAPTCHA is essential. Especially for companies with a high number of captchas, the costs are correspondingly high. 

reCAPTCHA is free to protect the website up to one million hits. If this limit is exceeded, the Enterprise plan incurs costs of $1 per 1,000 hits per month. For more than ten million views, additional Enterprise conditions can be negotiated with the Cloud Sales Team. 

However, it is not clear in the Google price overview whether the various APIs will incur an additional $1 per 1,000 calls in addition to assessments.create for API calls such as password.check, siteverify and token verification. If this is the case, then there would be additional costs. It is also unclear how reCAPTCHA evaluates failed verifications. If reCAPTCHA is used for fraud prevention, then a monthly fee of $40 per 1,000 calls will be incurred from 2,001 calls. Good to know: With a passed password check and a check itself, two views are always counted. 

Basic support for onboarding is included with the reCAPTCHA Enterprise paid plans. In addition, there are further monthly fees for direct online support or support with a dedicated contact person.

The following sample calculation compares the pricing of reCAPTCHA for 50,000, 1,000,000 and 2,000,000 calls per month:

reCAPTCHA Enterprise without support reCAPTCHA Enterprise + online support reCAPTCHA Enterprise + personal support
50.000 requests / month
$0
$500 / month
$12.500 / month
> 1.000.000 requests / month
$1.000
$1.000 + $530 = $1530 / month
$1.000 + $12.580 = $13.580 / month
2.000.000 requests / month
$2.000
$2.000 + $560 = $2560 / month
$2.000 + $12.580 = $14.580 / month

Review of the services and prices of reCAPTCHA

The price, support and data protection – there are countless things to consider in the decision-making process when using reCAPTCHA. We will look at these in the next section: 

reCAPTCHA Pricing – financially noticeable for larger customers

As shown above, Google’s bot protection and fraud management features come at a price, especially when the support packages are also taken into account. Although the captcha can be used free of charge for up to one million hits, larger companies will have to pay $1 for 1,000 hits on the Enterprise plan. For this price, the package is not clearly transparent for Enterprise customers: It is not clear in the Google pricing overview whether, in addition to assesments.create, another $1 per 1,000 calls is added for the API calls such as password.check, siteverify and token verification. 

In addition, support is not specified in the pricing. All customers who want personal support in the form of online support or with a direct contact person must book additional support packages.

Google Support – an underestimated cost factor

When it comes to support requests that go beyond the initial implementation of the captcha, an additional bookable support package is required. The Enterprise plan only includes onboarding support for standard questions. For more in-depth questions, customers can only access a community forum. Here, other users answer the questions, but this does not constitute official support. 

As mentioned in the pricing, a direct line to the support team can also be purchased. Technical support that goes beyond the first steps with reCAPTCHA costs $500 / month plus 3% of the monthly fees. Enterprise customers receive online support for production workloads. Only the Premium package provides customers with context-sensitive support and a personal technical account manager. This support plan is priced at $12,500 plus 4% of monthly fees. 

As an American company, customer support for all reCAPTCHA customers is in English only. Only with the add-on, extended or premium package will website owners be helped in Japanese, Chinese (Mandarin) and Korean in addition to English.

Data protection with reCAPTCHA – critical from a GDPR perspective

In connection with the prices of reCAPTCHA, too little attention is often paid to one topic, namely data protection. Google collects and analyzes data. By setting cookies by the captcha and storing extensive user data, data protection concerns are inevitable in this case. Compliance with the General Data Protection Regulation (GDPR) is a particular focus here. 

With reCAPTCHA, however, the user data not only includes technical information such as IP addresses or location data, but also personal data such as previously visited websites and interactions with other websites. And it is precisely this collection of data that is contrary to the GDPR if it takes place without the clear consent of the user. Without such a basis, its use should be viewed critically by website operators.

Friendly Captcha: the reCAPTCHA alternative at a glance

So what can website operators do if they are dissatisfied with reCAPTCHA pricing? To save costs, you can consider switching to other captcha providers. Our own Friendly Captcha solution is a suitable alternative to reCAPTCHA. As an innovation driver in the field of website security, we at Friendly Captcha have developed a modern captcha solution that efficiently protects against spam and at the same time takes user data protection seriously. Based on proof-of-work technology, Friendly Captcha uses a combination of cryptography and modern risk signals, while fully protecting privacy at all times. 

As an invisible solution, the Friendly Captcha check always runs in the background. In the spirit of barrier-free access to websites, the user’s end device solves the cryptographic puzzle in secret. There is no need to mark and recognize traffic lights or crosswalks. The difficulty of the puzzle is scaled depending on the technical signals received by the captcha. This allows website operators to defend themselves against risky actors or bots. At the same time, Friendly Captcha is GDPR-compliant; the user’s prior consent is not required.

Friendly Captcha Enterprise Pricing – transparent and fair

In contrast to reCAPTCHA, Friendly Captcha offers transparent and fair pricing, with no hidden costs or unclear pricing structures. With Friendly Captcha’s various volume plans, the costs for our customers can be clearly planned with a fixed monthly amount. Personal technical support is included. 

Friendly Captcha’s starter plan is $9 per month. In addition to a protected domain, up to 1,000 requests per month are secured here. For up to 5,000 requests per month, the Growth package costs $39 for five protected domains. And for $200, companies or organizations receive the data-friendly protection of up to 50,000 requests/month for up to 50 domains. For Friendly Captcha’s Enterprise plans, a fixed monthly fee is agreed with the customer, which is a cost-effective alternative to reCAPTCHA, especially for high request volumes. Our solution scores points with extended functions for security, compliance, support and scalability. A check and validation are also counted together as one call in the billing. Contact our team for a non-binding price inquiry.

reCAPTCHA pricing compared with Friendly Captcha

Now we compare: price, support and data protection. How do the above points compare with Friendly Captcha? Finally, there are additional benefits that clearly set Friendly Captcha apart from reCAPTCHA.

Friendly Captcha incl. online support reCAPTCHA + online support reCAPTCHA + personal support
50.000 requests / month
$200 / month
$500 / month
$12.500 / month
> 1.000.000 requests / month
individual plan
$1.000 + $530 = $1.530 / month
$1.000 + $12.580 = $13.580 / month
2.000.000 requests / month
individual plan
$2.000 + $560 = $2.560 / month
$2.000 + $12.580 = $14.580 / month

Friendly Captcha Pricing – matching price-performance ratio

We have shown above how Friendly Captcha’s pricing model is structured. The advantage for large customers is obvious: with more than 50,000 views per month, they can get an Enterprise plan with correspondingly good conditions more quickly. Our Enterprise customers secure an agreed number of domains and requests with their individual plan.

Personal support from Friendly Captcha employees is included in all Enterprise plans. You expect more services from your Captcha and the costs for reCAPTCHA are too high or too opaque for you? Contact our team and receive a non-binding quote for Friendly Captcha Enterprise.

Friendly Support – direct and easy to reach

What distinguishes Friendly Captcha’s support? In contrast to reCAPTCHA, Friendly Captcha customers do not have to purchase any additional support packages. Good contact with our customers, direct feedback and fast support in all situations are an important part of our corporate culture. Our technically skilled support staff are professionals in their field and usually answer your support requests in the shortest possible time. Friendly Captcha Enterprise customers receive technical support with personal contact persons.

Data protection at Friendly Captcha – GDPR-compliant from the ground up

Simply out of principle: Friendly Captcha stands behind the GDPR and is committed to protecting user data. That’s exactly why we developed the GDPR-compliant captcha solution. We know the privacy of our users and protect it with our software. Friendly Captcha does not store any personal user data; the legal provisions of the GDPR, CCPA, LGPD or PIPL are complied with.

This is in contrast to reCAPTCHA. Many data protection experts are critical of Google’s various services. When reCAPTCHA is used, personal data such as the IP address of the website visitor, mouse movements or installed browser plugins are collected and stored. In addition, cookies are typically used by Google to carry out the captcha test.

UX and accessibility – further advantages of Friendly Captcha

Whether in pricing, support or data protection, Friendly Captcha can compete with reCAPTCHA. Two additional added values are the positive user experience (UX) and accessibility. With the automated captcha solution, the entire check takes place unobtrusively in the background. Anyone who has laboriously marked hydrants, bicycles or traffic lights in a picture puzzle knows the importance of user-friendly websites. As an invisible captcha, users do not notice that they are being checked while filling out a form. Security for website operators therefore no longer necessarily has to come at the expense of users.

The same applies to accessibility. Users with disabilities must not be excluded from online platforms. Friendly Captcha ensures complete accessibility. Users no longer need to mark images; the end device performs this check in secret.

From reCAPTCHA to Friendly Captcha – why the switch is worth it

In our article, we examined in detail how the pricing of reCAPTCHA compares to Friendly Captcha. And the results leave no doubt: as a website operator, it’s worth thinking about which captcha solution and which plan best suits your needs in order to save budget and achieve a good price-performance ratio.

For a long time, reCAPTCHA was considered the standard solution for many websites. It is time to break new ground and allow innovation. Friendly Captcha stands out here with its affordable, transparent prices, included support, data protection compliance and accessibility for users. Price alone is not everything – what matters is a convincing overall package that reliably and securely protects websites from bots and spam.

Contact our team now to secure powerful bot protection with Friendly Captcha.

FAQ

For small websites with non-commercial use and for NGOs, reCAPTCHA offers free access to their bot protection. As companies grow in size, the service plans and therefore the costs increase. For enterprise customers in particular, it is therefore often worth comparing with other providers such as Friendly Captcha.

Depending on the provider, it is possible to use your captcha solution free of charge for non-commercial use. With reCAPTCHA, the costs are calculated in the same way as for monthly calls, but without personal support. Enterprise customers are encouraged to compare Google’s services with other providers to find the best plan for them.