DORA-Compliant CAPTCHA
Friendly Captcha is fully DORA-compliant.
The Digital Operational Resilience Act (DORA) was applied on 17 January 2025 to European insurances, EU financial sector, investment firms, and financial organizations. DORA includes a regulatory framework for critical information and communication technologies (ICT), ICT risks, ICT risk management, incident reporting, and third-party risk management.
Friendly Captcha is an ICT service provider for the supervised EU financial sector that is subject to the DORA regulation. Friendly Captcha Enterprise customers gain access to our DORA addendum, offering expert support built to meet the most demanding standards of security and scalability. Friendly Captcha helps financial entities meet DORA requirements.
DORA Compliance Measures with Friendly Captcha
The trusted solution for DORA
- Internationally recognized bot protection provider
- Ready-made DORA addendum
- Compliance+ add-on tailored for EU security standards
GDPR compliance & DORA compliance
- No HTTP cookies and persistent data storage
- No user consent required
- Anonymized IP addresses
Hints for risk & audit teams
- Signals unusual activity
- Digital operational resilience testing
- Documentation to support ICT third-party risk management
Transparency & resilience
- Effective prevention of cyber attacks
- Strength digital operational resilience
- Transparent data protection
Upgrade Your Security Measures With a DORA-Compliant CAPTCHA
The security of your data and digital operational resilience are our top priorities. Most traditional CAPTCHA providers are not specifically aware of the Digital Operational Resilience Act. However, Friendly Captcha addresses the issue from the ground up. As an ICT third-party service, it offers a DORA addendum, employs targeted security measures and provides the necessary documentation to protect your data and reliably defend you against cyber threats.
Try Friendly Captcha. Get DORA-ready. Stay in control.
DORA Checklist for Financial Entities
The Compliance+ Add-on is an optional extra feature for Friendly Captcha Enterprise customers. As an EU CAPTCHA provider, Friendly Captcha helps financial entities in the European Union implement Digital Operational Resilience Act (DORA) compliance as easy.
You can find a short DORA compliance checklist mapping the features of Friendly Captcha to the DORA requirements for financial institutions, entities and organizations, as well as for European insurance companies and credit institutions below:
ICT risk management & governance
Consider a CAPTCHA as a preventive or detective control within your ICT risk management framework, including policies, the control library, monitoring, KPIs and escalation paths. DORA requires financial entities to have a comprehensive ICT risk management framework in place. (Chapter II, Art. 5-15). As an ICT third-party service, Friendly CAPTCHA acts as a preventive control and cybersecurity measure for critical user journeys, such as logins and payment approvals. The dashboard provides fundamental operational information and integration capabilities that can be incorporated into policies, monitoring, and KPIs.
Protection & Prevention of ICT Risk
According to Chapter II, Article 9 of DORA, financial institutions and insurances in the European Union should secure administrative access to the dashboard using single sign-on (SSO) or multi-factor authentication (MFA). They can apply least-privilege roles via the Enhanced Access Control with Friendly Captcha. This allows financial entities to utilize the security features of their existing identity provider, including MFA. These controls reduce the risk of misuse, cyber threats and configuration errors in line with DORA’s protection and prevention expectations.
Detection & incident reporting
Use audit-grade telemetry (verification status, error types, rate limits and timestamps) to support the detection, classification and major incident reporting (Art. 10; Chapter III + RTS/ITS). The Delegated Regulation (EU) 2024/1772 of the European supervisory authorities defines the classification criteria and thresholds, while the Implementing Regulation (EU) 2025/302 US standardizes the forms and procedures. With the Compliance+ add-on, Friendly Captcha Enterprise customers benefit from Audit Logs that provide a traceable record of admin actions on which to base reports.
See our privacy policy for end users to learn more.
FAQ
The Digital Operational Resilience Act (DORA) is a comprehensive European framework for ICT risk management, incident management, operational resilience testing and the oversight of critical ICT third-party providers in the financial sector. DORA has been in place since 17 January 2025.
Designed for European financial institutions, Friendly Captcha equips Enterprise customers with DORA-ready compliance solutions. Contact our sales team for more information on the Compliance+ Add-on.
Compliance with DORA regulations means that an institution adheres to the EU Digital Resilience Act (Regulation (EU) 2022/2554) and its Level 2 standards. This demonstrates that the institution is capable of preventing, withstanding, responding to, and recovering from ICT incidents. In practice, this means, among other measures, implementing a DORA-compliant CAPTCHA like Friendly Captcha for financial institutions.
In addition, there should be a comprehensive ICT risk management framework, reporting of serious ICT incidents using standardized templates, conducting digital resilience tests according to a risk-based schedule, and managing third-party ICT providers according to specific contractual and supervisory rules. DORA has applied throughout the EU since January 17, 2025.
DORA or DORA Regulation (EU) 2022/2554 demands financial entities to prove they can prevent, withstand, respond to and recover from ICT incidents by implementing and evidencing these 5 requirements or pillars for DORA compliance. A sensible step toward DORA compliance for companies is to set up a modern CAPTCHA such as Friendly Captcha that meets the DORA requirements.
ICT risk management & governance
Run an end-to-end framework (identify → protect → detect → respond → recover) with clear roles, policies and controls.Incident management, classification & reporting
Detect and manage ICT incidents, classify “major” cases, and file reports on harmonised EU criteria and templates.Digital operational resilience testing
Test resilience regularly (functional, load, recovery) and, where applicable, use threat-led testing (TLPT).ICT third-party risk management
Use robust contracts and a provider register; manage locations, sub-outsourcing, audit/regulator access—plus the linked oversight framework for critical ICT providers.Information-sharing arrangements
Participate (optionally) in trusted cyber-threat information sharing under Article 45.
Friendly Captcha is a bot protection service that is DORA-compliant. The EU CAPTCHA offers its enterprise customers the Compliance+ add-on, which includes single sign-on, enhanced access control, audit logs, and a prepared DORA addendum. Contact our support team to receive your personalized enterprise offer.
Choose DORA-Compliant Bot Protection
Create a secure digital environment, improve privacy compliance, and protect human’s time. Friendly Captcha is designed to help you meet DORA standards by default and without third party risks.
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