BFSG-Compliant CAPTCHA
Friendly Captcha is fully BFSG-compliant.
The Accessibility Improvement Act (BFSG) implements the European Accessibility Act (EAA) in Germany. Since June 28, 2025, the accessibility act has been mandatory for certain products and services. Enterprises must now ensure that their digital services can be used by people with disabilities, ensuring equal access and inclusion.
Friendly Captcha helps with compliance with accessibility requirements. The modern CAPTCHA solution protects forms, logins, and payment processes from bots – without visual or acoustic puzzles and without frustration for people. Friendly Captcha is WCAG-compliant, EAA-compliant, and also BFSG-compliant in concept.
Accessibility Strengthening Act & Friendly Captcha
Designing Accessible Websites
- No text CAPTCHAs
- No annoying image puzzles
- No audio CAPTCHA tests
Invisible And Accessible CAPTCHA
- Invisible test in the background
- People hardly notice the CAPTCHA
- Modern proof-of-work technology
Developed for everyone.
- Operable with assistive technologies
- Ideal color contrast
- Text alternatives for every non-text user interface
Committed to People & Data Protection
- No HTTP cookies
- User consent is not required
- No persistent data storage in browser
Upgrade to a fully BFSG-compliant CAPTCHA
Traditional CAPTCHAs pose a significant digital barrier for users with cognitive, auditive, or visual impairments. Friendly Captcha keeps everyone moving.
Accessibility Improvement Act (BFSG) Checklist
The internationally recognized Web Content Accessibility Guidelines (WCAG) serve as the basis for the Accessibility Improvement Act (BFSG) and other accessibility acts. These guidelines define appropriate measures and technical specifications for the implementation of digital accessibility.
Friendly Captcha is WCAG-compliant and therefore also meets the strict accessibility requirements of the BFSG. The invisible approach of Friendly Captcha completely eliminates barriers and accessibility issues:
Who is affected by the BFSG?
The Accessibility Enhancement Act (BFSG) refers to offers for consumers, i.e., B2C. Before companies deal with the requirements of the BFSG, they should check, whether the Accessibility Act applies at all. According to the law implementing Directive (EU) 2019/882, this includes e-commerce services, online shops, self service terminals, telecommunications services, digital products, e-books and e-book readers, as well as certain hardware.
Providing accessible services
General accessibility requirements apply to digital services (websites or apps). Section 12 of the Accessibility Enhancement Act (BFSGV) stipulates that general description, websites, user interfaces, payment terminals, check in machines, and support services such as help desks or call centers must be accessible. These services must offer accessible communication tools such as modern CAPTCHAs and be operable with assistive technologies. Specifically, the entire website or app must be accessible, not just individual areas for concluding contracts.
Information on digital accessibility is mandatory
Service providers and companies must publicly provide a general description of digital accessibility of their services and products in accordance with Annex 3 BFSG. It clarifies what is offered, which accessibility requirements are met, and which market surveillance authority is responsible.
Additional obligations for online shops
Operators of e-commerce services and online shops must also display information on the accessibility of the products and services offered in accordance with § 19. Identification, authentication, security, and payment functions must be designed to be accessible, and electronic signatures must be supported in an accessible manner.
Functional performance criteria
Services and products must be fundamentally accessible in accordance with the Accessibility Strengthening Act BFSG § 21. This means that users without specific sensory and motor requirements must be able to access them. Traditional CAPTCHAs such as reCAPTCHA or hCaptcha still use visual puzzles such as selecting images with traffic lights as a fallback for critical evaluations. This means that these traditional CAPTCHA services are not BFSG-compliant.
See our privacy policy for end users to learn more.
FAQ
The Accessibility Improvement Act (BFSG) is a law designed to improve access to digital content for people with disabilities and strengthen their rights on the internet. It was enacted on July 16, 2021, and came into force in Germany on June 28, 2025. The Accessibility Improvement Act requires that e-commerce services must be designed to be accessible. One way for enterprises to achieve greater digital accessibility and inclusion is to integrate an accessible CAPTCHA such as Friendly Captcha. Interested parties can find more information on CAPTCHA accessibility here.
The BFSG (Accessibility Strengthening Act) applies to all products and services for end consumers that were placed on the market after June 28, 2025. Services include general information, websites, user interfaces, services, internet-enabled televisions and routers, and support services such as help desks or call centers. The BFSG applies to manufacturers, retailers, importers, and service providers. When choosing bot protection, companies must ensure that providers comply with the BFSG. Friendly Captcha offers security and protection against bots and automated attacks at important interfaces without excluding people with disabilities.
Friendly Captcha is the BFSG-compliant CAPTCHA for German enterprises. The invisible CAPTCHA does not require image recognition, text decryption, or audio tests and is therefore fully WCAG-compliant. With Friendly Captcha, no one with a disability has to register or allow additional cookies. Friendly Captcha sets new standards in CAPTCHA accessibility and brings compliance and accessibility together.
With regard to the implementation of the Accessibility Improvement Act (BFSG), companies must clarify whether they are affected by it at all. According to the law, this includes online retailers, banks, software providers, and manufacturers of cash and ticket machines. It is important for all companies to ensure that all websites are accessible. When choosing a CAPTCHA provider, it is particularly important to pay attention to accessibility, as otherwise too many real people will be excluded from important forms, payments, or checkouts. Friendly Captcha is the best accessible and BFSG-compliant CAPTCHA.
Choose a BFSG-Compliant CAPTCHA
Create a more inclusive digital environment, improve digital accessibility compliance, and protect human’s time. Friendly Captcha is designed to help you meet accessibility standards by default and without visual puzzles.
Improve user experience
Friendly Captcha is completely automated and fully accessible. Experience it yourself!
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