ISO 27001-Certified CAPTCHA Provider

ISO/IEC 27001 is the world’s leading international standard for information security management. It was first published in 2005 and the latest version was released in October 2022, reflecting the 2022 revision developed by the ISO as an international organization together with the International Electrotechnical Commission. ISO 27001 emphasizes the confidentiality, integrity, and availability (CIA triad) of information. It provides a framework for organizations to establish, implement, maintain, and continually improve an Information Security Management System (ISMS). For Friendly Captcha, the Information Security Management System (ISMS) supports the design, development, and operation of bot protection and risk intelligence services, together with the supporting processes, personnel, and infrastructure that enable the delivery of those services. The goal is to protect the confidentiality, integrity, and availability of sensitive corporate and customer data.

An ISO/IEC 27001 certification applies to an entire company’s information security management system (ISMS), not to a single standalone tool like a CAPTCHA, and for some businesses that scope covers the entire organization. When a CAPTCHA provider claims ISO 27001 compliance, it means their engineering standards, infrastructure security, access controls, incident response procedures, vendor assessments, training and awareness programs, hiring practices, and compliance processes have all been independently audited and certified against the mandatory requirements, while also accounting for internal and external issues and relevant legal and contractual obligations. It’s a comprehensive, organization-wide commitment to security that helps protect sensitive data and intellectual property, not a product feature. Choose a privacy-friendly CAPTCHA with Friendly Captcha.

Yes. Friendly Captcha GmbH is certified according to ISO/IEC 27001:2022. The certification covers the information security management system supporting the design, development and operation of Friendly Captcha’s bot protection and risk intelligence services, including the supporting information systems and the protection of sensitive data handled by those services.

A CAPTCHA supports ISO/IEC 27001 by acting as a technical preventative control. It blocks automated bot traffic, defends authentication endpoints against brute-force attacks, protects system availability, and helps organizations supply verifiable evidence of risk mitigation during compliance audits as part of the certification process and broader audit process. The initial audit in a ISO 27001 certification audit includes a Stage 1 review of ISMS documentation for compliance and a Stage 2 test of implemented ISMS controls.

No, Friendly Captcha does not replace broader security controls like Web Application Firewalls (WAFs), rate limiting, or identity verification; it complements the broader security measures used to protect sensitive information and reduce data breaches. It is a specialized anti-abuse tool designed specifically to stop automated bot traffic, spam, and token abuse on user forms, log-ins, and checkout gates without tracking users, while also supporting operational excellence.

An ISO 27001 certification is valid for three years from the date it is issued or renewed. However, keeping the certificate active requires passing mandatory ongoing checks and a full renewal process before the three-year cycle ends. Friendly Captcha‘s ISO 27001 certification is valid until August 2029, reviewed by yearly internal and surveillance audits, timely recertification.

The ISO 27001 certification process is a multi-step journey to build, test, and maintain an Information Security Management System (ISMS). It requires getting management support, defining a security scope, analyzing risks, fixing gaps through internal audits, and passing a two-stage external audit by an accredited body. Stage 1 audit covers documentation review. Stage 2 is an implementation test, by an accredited external auditor (for us TÜV SÜD). The annual surveillance audits are not part of Stage 2, but separate from them. They are not really part of the ISO 27001 certification process itself, but rather ensure continuous compliance with information security standards during the three-year validity period.